Higher Success supply Amazon’s internal HR team for positions at levels from 30k to 120k salary. Working very closely as part of the internal recruitment team we are trusted with a large number of strategically important positions with Line Managers and the TA team working with us seamlessly and cohesively. Candidates were interviewed for positions in Talent Acquisiton, Diversity, HR, Early Careers, Project and Transformation roles and others.
• 30-50 positions managed at once
• Multiple stakeholders and complex business structures to understand
• International positions across Europe, International candidates across Europe
• Strategically important, niche and complex roles filled with specialist skillsets, industry experience and language requirements
• Supplying candidates not in the extensive internal database
• Managing recruitment processes with 5/6 competency interviews, tests, presentations or written reports
• Candidate engagement to keep candidates happy, prepared and well informed over a period of 2-3 months throughout their recruitment processes
• Supplying a very high level of choice for Amazon and the volume that would ensure without doubt that their key positions are filled
• Implemented a shared CV submission tracker to enable Amazon to manage the pipeline with us. This was very successful using project software to communicate between the team on all candidates and worked as a workflow for actions
• No candidate complaints/ issues despite complex processes. Feedback given for all candidates in every stage of decline
• No client complaints or issues. All candidates interviewed had the right personality fit and were strong candidates but didn’t pass one or more competencies. We received feedback that all candidates were relevant and of a high quality
• Candidates who were 100% prepared for the interview process
• Implemented a screening process with video interviews and TA/HR Skills Matrix’s so in-depth HR skills could be mapped on a matrix and reviewed against job specs. This increased accuracy in mapping candidates to the right role first time
• Nearly all candidates were mapped to the right role first time which is especially significant in a company of such scale with hundreds of potential positions internally
The results
- 212 qualified highly skilled candidates supplied
- 95% CV submission to interview
- 100% offer to acceptance ratio
- 16 offers accepted
- We are now sole agency for the supply of TA positions in Amazon Consumer HR teams and preferred supplier across other areas
